How the Kolbe Assessment Helps Me Build a Better Dental Team

Dr. Chris PhelpsBlog

You’ve posted a job, collected resumes, and held interviews. You’ve narrowed the pool of applicants from hundreds down to a handful. The remaining candidates are all conscientious, seem to have pleasant personalities, and have excellent work histories and references. How can you tell which of these people are only a good fit on paper, and which will be the right fit for your office, its routines, and its staff? In … Read More

Your Number is Not Your Brand, It’s Data

Dr. Chris PhelpsBlog

I recently heard from a dentist who’s fundamentally opposed to call tracker programs.  His reasoning is that he’s got a great number, you know, something like  1-800-TOOTHER. (This is not his real number. In fact, a quick Google search says that it’s available, so if you want to ignore my advice, stop reading now and go reserve your new phone number.) He puts his number on his toothbrushes and on … Read More

Can your dental practice survive without new patients?

Dr. Chris PhelpsBlog

Without growth, your practice runs the risk of becoming stagnant. What is the state of your dental practice right now? Are you growing? Are you winding down in preparation for retirement? Are you holding steady and happy with stability? Many dentists embrace stability. After all, we’ve chosen a profession that is fairly safe, has reasonable hours and pays a good salary. If you’re not losing patients, why should you work … Read More

Do you know why patients aren’t coming in?

Dr. Chris PhelpsBlog

To be a successful practice, you need to identify and remove any roadblocks potential patients face. If you want your dental practice to grow and thrive, you need to find out why potential patients avoid your office. According to the CDC, only about 62 percent of adults visit the dentist at least once a year, and nearly 30 percent of American adults have untreated caries. These are people who need … Read More